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 | Personalized Marketing By Christopher Kuenne, Rosetta
The relationship marketing arena stands on the cusp of its golden age, at an inflection point parallel to that of the golfing world. Just as golfers with the best technology at their disposal should be shooting under par like never before, marketers equipped with cutting-edge technology tools and awash in a sea of consumer data should find that developing tighter and more profitable relationships with brands’ most valuable customers and prospects is easier than ever before. After all, in a digital age, consumers are easily reached through a proliferation of communications channels. We have hundreds of television channels, thousands of magazines, literally millions of websites and now even delivery of advertising messages to millions of individual mobile phones. The combination of all this data, advanced analytics and target audience delivery through ever more tightly targeted media properties should make every chief marketing officer (CMO) into a veritable Tiger Woods.
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Q&A: Joe Melanson
Keeping Pace in a Changing Industry
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ALSO SEE:
Marketers Need a Seat At the Revenue Table

The New Brand Dialogue
Marketing 2.0
Strategy 2.0

Listening and Participating
Social media is providing marketers
with an array of tools
and opportunities that offer
an unusual entrée into understanding
the good, bad and
ugly of how customers use and perceive
brands, your company and even your
employees. In today’s world, it is increasingly
critical to understand your specific
customer needs and to build business relationships
both on a local and global basis.
PerformVolume 1, 5/19/2008
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